I am a UK based IT expert that has been concentrating on Application Packaging/Sequencing for the last 5 years but have a passion and lots of enthusiasm for all aspects of IT. My IT experience spans 20 years which has allowed me to develop an in-depth understanding of a broad range of technologies by implementing, testing and using these technologies not just in business projects but personal ones too.
The 5 years focused on Application Packaging and deployment I have been part of the whole process from hardware rollouts through packaging and sequencing to Application deployment. This has been followed up with the requirement to support the process while adhering to the project governance and adding to it.
Roles and Related Professional Experience
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CoSocius – Application Services Software Packaging / 3rd Line Application Support |
Jun 2012 – Present |
I am currently working with up to 4 other application packagers on a large Windows 7 migration project to help package up to 1200 mainly bespoke applications.
v Software Packaging using Flexera AdminStudio/Installshield 2011-2015.
v App-V 5.0 Sequencing and MSI Packaging on Windows 7 x86/x64 and Server 2008.
v Packaging for Windows 7 x86/x64, Windows Server 2008/2012 and Citrix Xenapp 6.5.
v Repackaging and Re-Sequencing of existing packages.
v Direct editing of App-V packages using AdminStudio Virtual Editor.
v MST Transform creation using AdminStudio Tuner and Installshield.
v Microsoft Orca to make simple MSI edits.
v SCCM 2012 and Server 2008/2012 Administration.
v Software deployment using SCCM 2012.
v Batch, VB and PowerShell script creation for in-package scripting, custom actions and launch/install scripts.
v AppSense policy/config creation and management of AppSense test environments.
v Procmon, Regmon, DepWalker for helping troubleshoot tricky package creation.
v Hyper-V (on Win8.1 & HV Server) and VMWare Workstation to build package/test environments.
v Creating supporting documentation for packages and performing QA’s of colleagues work.
v Process Flow mapping of the application packaging life-cycle and defect management.
v Dealing with differing packaging and deployment requirements for multiple customers.
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Cheshire Shared Services – Application Services 2nd/3rd Line Application Support |
Nov 2008 – Jun 2012 |
I worked in multiple teams within the Application Services department to help support over 600 applications hosted on various different hardware architectures.
v Software packaging using scripting technologies such as AutoIT, Batch, VB and Python.
v Software deployment using Vector Asset Management (VAM)
v Generation and troubleshooting of AppSense Environment Manager and Application Manager rules to manage and control the user experience in a multi user / multi-platform environment.
v AppDNA to look at our existing application estate and for application discovery of new applications.
v Providing documentation to support created packages and install scripts.
v SQL, MySQL and MS Access Database support.
v Remote support for over 2000 clients.
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Cheshire County Council – Engineering Network Services ICT Support Officer 1st - 3rd Line Support |
April 2005 – Nov 2008 |
I helped support over 500 highly bespoke applications for the Engineering department of this Local Authority including packaging and deployment.
v Scripting using Batch, VB and Python.
v AD and Group Policy administration.
v RedHat Linux support
v Windows XP image creation and installation using BartPE/GHOST and tools.
v Remote support for over 500 clients.
v Hardware and Software procurer for the IT department.
v Creating and maintaining instructional documentation.
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Cheshire County Council – Payment and Income Services Payments Officer |
Sept 1997 – April 2005 |
In this role I was mainly using and supporting pieces of bespoke financial software used within the departments. Although the role was initially administration I moved very quickly into providing IT support for the team.
v Team lead and points of contact regarding all aspects of IT Support for the department.
v Valuable experience in financial procedures.
v Responsible for keeping to daily/hourly business critical deadlines and KPI’s.
v Managed and trained a small team of under-graduates.
Training and Qualifications
Owing to my commitment towards ongoing personal development and career progression, I have successfully completed the following courses and certifications.
v AppSense Training - 2013
v NVQ Level 3 ICT – 2009
v ITIL v3 Foundation – 2009
v Prince2 Foundation – 2008
v NVQ Level 2 – 2001
Interests
Skydiving aside most of my interests are IT related, I enjoy providing IT services and hosting solutions for people to use.
v Gaming solutions provided and maintained on multiple platforms and supporting technologies:
o Ubuntu, Gentoo, Turnkey, Crux, Proxmox VE, OpenVZ
o Rsync, IPTABLES, FTP/SFTP, SSH, VOIP
v Website/Forum design and hosting using various technologies:
o Apache/Tomcat, Nginx, PHP, MySQL, HTML, CSS, phpBB, Joomla 2.5/3.x
v PC and Server Hardware Support:
o PC and Server new-builds or re-builds recycling hardware.
o RAID storage setup.
o Data or OS recovery from failed or otherwise compromised data storage mediums.
o Recovery from Virus/Trojan/Worm/Rootkit/Malware infections.